Shipping and Return

Shipping and Return Policy

At DaintyMart.com, we are committed to providing a seamless shopping experience. This policy outlines the terms related to shipping and returns for purchases made on our website.

Shipping Policy

Shipping Options and Delivery Times

We offer standard and expedited shipping across NIGERIA.
Delivery times may vary depending on your location but typically range between 3-7 business days for standard shipping and 1-3 business days for expedited shipping.

Shipping Charges

Shipping fees will be calculated at checkout based on the weight of your order and delivery location.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment status.

International Shipping

Currently, we only deliver within NIGERIA. Stay tuned for updates on international shipping services.

Return Policy

Eligibility for Returns

Items must be returned within 14 days of receipt.
Products must be unused, in their original condition, and with all tags and packaging intact.
Certain items, such as personalized jewelry or earrings, are not eligible for returns due to hygiene reasons.

Return Process

To initiate a return, please contact us at :support@daintymart.com.
Provide your order number and details of the items you wish to return.
Upon approval, you will receive instructions on how to send the items back.

Return Shipping Costs

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

Refunds

Refunds will be processed within 7-10 business days after the returned items are received and inspected.
Refunds will be issued to the original payment method.

Exchanges

If you wish to exchange an item, follow the return process and place a new order for the desired item. Exchanges are subject to stock availability.

Damaged or Incorrect Items

In the unlikely event that you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Provide photos of the damaged or incorrect item for quick resolution.

Contact Us

For any shipping or return-related inquiries, please reach out:
Email: support@daintymart.com